Terms of Use

These terms apply to your use of the RNN Financial website and client portal. By using them you agree to these terms and to our Privacy Policy. If you do not agree, please do not use them.

Who we are

RNN Financial provides bookkeeping, tax, advisory and mortgage services in Ontario from 7676 Woodbine Ave #100, Markham, ON L3R 2N2. Mortgage services are provided through Northwood Mortgage Ltd. (Licence #10349), with Mortgage Agent Licence #M20000545 (FSRA).

General information only

Information on this website, including the mortgage and affordability calculators, is general in nature and for illustration only. Results are estimates and are not a quote, pre-approval, offer of credit or professional advice. Actual rates, amounts and approvals depend on a lender’s review of your full situation. Our professional advice and services begin only once we have agreed to work together on your matter.

Your account

• You must give accurate information when you register and keep it up to date.
• You sign in with a one-time code sent to your email. Keep your email account secure and do not share your codes. You are responsible for activity on your account.
• Tell us promptly if you believe someone else has accessed your account.
• We may suspend or close an account that is misused or that we reasonably believe is at risk.

Uploading documents

You may upload only documents that you have the right to share. Upload them through the portal, and do not email sensitive documents. You are responsible for the accuracy and completeness of what you provide, because we rely on it to do our work. Please do not upload anything unlawful, harmful or unrelated to your file, including malware.

Acceptable use

You agree not to try to access other people’s information, interfere with the website or portal, probe or test their security, or use them for any unlawful purpose.

Our services

The scope, fees and timing of each service are agreed with you separately, for example in an engagement letter or mortgage application. Deadlines such as tax filing dates depend on you providing complete information on time. A consultation request through the portal is not a commitment by either of us to work together.

Intellectual property

The website content, branding and design belong to RNN Financial or its licensors. You may use them for your own personal, non-commercial purposes but may not copy or redistribute them without our permission.

Limitation of liability

We work to keep the website and portal accurate and available, but we provide them “as is” and cannot guarantee that they will be uninterrupted or error free. To the fullest extent permitted by law, RNN Financial is not liable for indirect or consequential losses arising from your use of the website, portal or calculators. Nothing in these terms limits any liability that cannot be limited by law, or any rights you have under your service agreement with us.

Third-party links

Our website links to other sites, such as Google reviews and maps. We do not control them and are not responsible for their content or practices.

Changes

We may update these terms from time to time. Using the website or portal after a change means you accept the updated terms. The date at the top shows when they last changed.

Governing law

These terms are governed by the laws of Ontario and the federal laws of Canada that apply there. Any dispute will be handled by the courts of Ontario.

Contact us

Phone: (647) 617-6274
Email: info@rnnfinancial.com